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Support & Inquiries

Contact DogShelter.com

Have a question about using the platform, need help claiming a shelter profile, or want to report an issue? We’re here to help.

Inquiring About a Specific Dog?

If you have a question about a specific dog’s availability, medical history, or adoption status, please use the “Ask About [Dog Name]” button directly on that dog’s profile page. Messages sent here go to our website technical team, not the shelter staff.

Shelters & Rescue Organizations

Are you an authorized shelter manager seeking to claim your organization profile or upload dogs in bulk?

Shelter onboarding portal →

Urgent Dog Help

If you found a stray dog, please contact your local municipal animal control or consult our emergency lost dog checklist.

Read lost dog guide →